Customer Service

Customer Service Page

Contact Us

Concerns relating to the products, services, partnership and our system, you may easily reach us through (632) 245 9140 to 42 or email us at info@divisoriaonline.com. Our Customer Service Officer will attend to you as soon as possible.

 

Suggestions / Feedback

Your feedback is important to us. Feel free to send us your thoughts concerning the products and/or our services to improve our business. Send your email to info@divisoriaonline.com or click here.

 

 

Cancellation of Order

Cancellation of order will not be honored. Upon submitting your order, you have affixed your digital consent and signature which agreed to the Terms and Conditions stipulated thereon. You are still in full compliance to the order you have made.

 

Rescheduling of Order

Rescheduling the delivery of your order is not available on our website. You are required to call our office at (632) 245 9140 to 42 and our Customer Service Office will attend to you. We will check the status of the shipment and we will advise you if changes are still amenable.

 

Change Item

Change item is not admissible. We strongly recommend that you review and verify your selections before clicking the Submit button.

 

Return Item

Should you find the product to be broken, faulty, incomplete, damaged or product not matching the description provided; you may return the item to us free of charge. Kindly read the full return policies and guidelines here.

If you wish to talk to our Customer Service Officer, please call us at (632) 245 9140 to 42.

 

 Payment Methods

There are three (3) payment methods available for your order. You may settle it in one of the following payment gateway thru:

  • Cash-on-Delivery (COD)
  • Paypal
  • Dragonpay

For more information, please read our guidelines here.